Friedline & Carter, Adjustment LLC, Property and Liability Adjusters

What’s New

Winter Is Here. Are Your Insureds Following Reasonable Standards of Care?

A Note from our President Doug Bentley:

Several years ago here at Friedline & Carter, I took over a freeze-up loss adjustment for an insurer who had originally assigned the loss to another adjustment firm. The evaluation was months along, and substantial payments had already been made.

As I examined the loss and its details, it was clear that multiple pipes had frozen and split, causing significant water damage. To my surprise, I discovered no investigation had been completed to determine why the freeze-up had occurred and whether the insured had followed reasonable standards of care in maintaining heat in the dwelling.