Friedline & Carter Adjustment LLC, Property and Liability Adjusters

An independent, ethical, client-focused adjustment firm offering services from Cape Cod to the Rt. 128 corridor.

About Us

Friedline & Carter Adjustment LLC, is an independent adjustment firm located at 915 MA-6A, Yarmouth Port, MA. Founded here on Cape Cod in 1974, Friedline & Carter possesses unmatched knowledge of the region, which includes the…

What’s New

Pandemic Brings Challenges to Recorded Statements

A Note from our Liability Claims Manager, Pauline Skiver:

Throughout my career, I have developed a number of valuable interviewing techniques. These skills aid in taking an accurate statement, the key to acquiring information on a claim. This statement is essentially the recreation of events, which ultimately leads to the facts concerning how an alleged incident occurred. Obtaining these facts and details early on in an investigation ensures that the recall of the events is preserved.

Staying open-minded and confident during the interview is an important part of the adjuster’s role in acquiring the answers to the questions you are asking. Being able to observe and recognize a person’s body language…

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I have had the opportunity to work with Pauline and her colleagues on numerous cases over the past 20 years. I have always found her to be extremely professional. She is always well prepared with an excellent understanding of the claim. As a general rule, I normally will not give pre-litigation statements to adjusters or TPAs. I regularly wave that rule on cases that Pauline is handling, because I know that she will be courteous and respectful to my client. In addition, very often these statements lead to a fair and equitable resolution of the claim.

John Manoog III
Attorney at The Law Offices of John C. Manoog III

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Pauline is one of the best Liability Investigators in the business as well as an amazing human being.

Deborah Silvestro
Retired Senior Liability Claims Adjuster for the Massachusetts Property Insurance Underwriting Association


Do you like independence and take pride in your precision and accuracy? Do you have general knowledge of construction? Does getting licensed by the FAA to fly a commercial drone sound interesting to you? Are you curious to follow a trail of facts and evidence? Are you self-motivated and good at time management?

You might want to consider Insurance Loss Adjusting as we are always looking for both experienced Adjusters (both property and casualty) and those interested in the field who may fit within our team. Our experienced adjusters can earn over $100,000 a year with full benefits.

Want to know more?

Send us a note. Tell us a little about yourself and we will set up a conversation with a member of our team to discuss your interest and answer any questions you may have.

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