Our Latest Posts

Meet Our Expert Liability Team: Now Serving Rhode Island

We specialize in investigating third-party claims and suits against insurers, typically involving property damage or bodily injury.

Read More

How We Assess Mysterious Disappearance Claims

Master the art of investigating high-value mysterious disappearance insurance claims. Our expert techniques help carriers ensure fair, thorough, and respectful resolutions.

Read More

When The Dog Bites

A Note from our Vice President, Liability Claims Manager, Pauline Skiver   Statistics don’t lie. Report after report, including one from the ...

Read More

Reducing Claim Friction Points – Integrating XactAnalysis with Guidewire

A Note from our President, Doug Bentley   Insurance carriers are continually seeking to remove friction points in their claims processes. System ...

Read More

A Tale of Two New England Storms

A Note from our President, Doug Bentley   Cape Cod and Southeast Massachusetts have never been a stranger to severe weather, however, ...

Read More

Pandemic Brings Challenges to Recorded Statements

A Note from our Vice President, Liability Claims Manager, Pauline Skiver   Statistics don’t lie. Report after report, including one from the ...

Read More

Drones Lead To Better Claim Adjusting Outcomes

A Note from Glenn Souza, Property Adjuster   After working nearly two decades in the restoration and construction field, I joined Friedline ...

Read More

Bringing Legal Skills to the Liability Adjustment Team

A Note from Debby Ward, Liability Adjuster   In September 2019, after having practiced personal injury law for over 15 years, I ...

Read More

Consistency in Estimating Benefits Both Insureds and Examiners

A Note from Scott DeMelo, Supervising Property Adjuster   Here at Friedline & Carter Adjustment, LLC, one of the things we focus ...

Read More